Location: Remote
Start Date: Flexible
Nectar Social is building the most advanced AI social commerce experience for brands. Since starting the company, we've been winning over leading brands & retailers by establishing ourselves as the go-to platform for intelligent commerce experiences. Our platform enables high-growth brands and enterprises to transform how they engage with customers and drive revenue through AI-powered conversational solutions.
We've recently closed a significant funding round backed by tier-A investors and notable angels, including former leadership from Meta and Shopify.
We're not solving a small problem. Social commerce is reshaping how brands connect with customers at scale, and we're at the forefront of this transformation. Our customers see their social media ROI double or triple, with many achieving unprecedented productivity, collaboration, and revenue generation opportunities across their CX & Community Marketing teams.
At Nectar Social, we understand how to build products that customers love. We infuse our platform with intelligence and delight, creating experiences that transform how brands engage with their communities. It starts with the right team — people who deeply care about our values, customers, and each other.
We're seeking an entrepreneurial Customer Success Manager (CSM) who will be instrumental in shaping how we serve, learn from, and delight our customers. This role sits at the intersection of customer advocacy and product strategy, requiring someone who can both build deep customer relationships and translate insights into actionable product improvements.
Nectar Social is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.