Location: Remote
Start Date: Flexible
We are a Venture backed AI startup founded by product and engineering leaders from Meta and Google, featured on TechCrunch and Forbes. Nectar Social is an end to end CX, Influencer, and Lead Gen Marketing solution for Social platforms—boosting productivity, cutting costs to multiplying attributable revenue from social platforms. We are actively used by brands at major retailers including Sephora, Ulta, and Target.
We're not solving a small problem. Social commerce is reshaping how brands connect with customers at scale, and we're at the forefront of this transformation. Our customers see their social media ROI double or triple, with many achieving unprecedented productivity, collaboration, and revenue generation opportunities across their CX & Community Marketing teams.
At Nectar Social, we understand how to build products that customers love. We infuse our platform with intelligence and delight, creating experiences that transform how brands engage with their communities. It starts with the right team — people who deeply care about our values, customers, and each other.
We're seeking an entrepreneurial Customer Success Manager (CSM) who will be instrumental in shaping how we serve, learn from, and delight our customers. This role sits at the intersection of customer advocacy and product strategy, requiring someone who can both build deep customer relationships and translate insights into actionable product improvements.
Nectar Social is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.